Oleen Pinnacle - Healthcare Payer System Selection Consulting Services

System Selection

Oleen Pinnacle can help you make the right choice.
In the universe of available technology solutions, only a small number of systems can actually meet your organization’s specific goals. But between vendor hype and conflicting information on features and benefits, how do you ensure you’re making the right choice for your unique business needs?
Oleen Pinnacle provides objective analysis and consulting on healthcare systems, allowing you to:

Obtain the lowest possible cost
Shorten implementation time frames
Reduce organizational risk
Increase operational efficiencies
Shorten time to ROI

We employ our comprehensive industry expertise, along with knowledge of best practices and extensive vendor relationships, to help you quickly understand the spectrum of offerings.

System selection services include:

Business case development
Requirements analysis and definition
Vendor education sessions
System RFP's, evaluations and selection
Contract negotiations
Implementation planning and budgeting

Our expertise covers key administrative and management systems such as claims and encounters, accounts receivable, agent and broker management, customer service, and more, from leading providers, including:



Making Informed Choices A payer organization expanding into international markets was evaluating the purchase of a core healthcare system. Based on a brief requirements study and a convincing demo, they were preparing to purchase a vendor’s packaged system, when they asked Oleen Pinnacle to help them validate their system selection. Due to time-to-market constraints, Oleen Pinnacle recommended an abbreviated system selection process to confirm their decision and evaluate other options. Oleen Pinnacle provided templates and guidance in the development of a formal request for proposal (RFP). Oleen Pinnacle performed extensive research on available state-of-the-art applications and recommended a short list of vendors to whom the RFP was sent. The RFP covered detailed business requirements and all vendors were required to include enhancement and modification costs with their proposals. Over a two week period Oleen Pinnacle facilitated five on-site demonstrations, and then worked with the client to clearly determine the real cost and ROI of the system acquisition. The payer organization decided not to purchase the first system they evaluated, as it was the most expensive to implement and failed to meet a number of their requirements. Ultimately, the client decided to delay the roll-out of the new product until such time as anticipated business volume would justify the expense of the system acquisition and implementation.

AMISYS Advance, AMISYS 3000
PowerMHS, PowerSTEPP, PowerChoice
Diamond, Peradigm
Facets, NetworxPricer
Xpress, Connect
ClaimCheck
Claims Manager, Quantum Choice
MetaVance
QNXT, QNXT Dental
eHealthSuite