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Technical Services

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Improve your network operations, stretch your IT budget and reduce your risk by leveraging Oleen Pinnacle’s technical services and capabilities to augment your in-house expertise or by outsourcing critical IT operations. Our deep industry experience and technical capabilities enable us to support all of today’s complex healthcare systems and web technologies. Oleen Pinnacle technical and outsourcing services includes:

  • Server management
  • Facility management
  • Help desk operations & support

Server Management

Your network infrastructure is a more central component of your business than ever before. So, even a minor outage or security lapse can be devastating. As your technology partner, Oleen Pinnacle can help your business get the most out of its network, while keeping it up and running 24x7x365.

Facilities Management

Our end-to-end facilities management services help you get the most out of your IT operations. While you focus on your core business, our experts can oversee your organization’s applications, data center, network or other mission-critical enterprise components, providing both peace of mind and a cost-effective operation.

Help Desk

Oleen Pinnacle can provide your enterprise users with world-class 24×7 support for all your enterprise applications and infrastructure. Leveraging our proven technical services means you can focus your internal resources on core business strategies, while also reducing overall support costs.

System sunset administration & hosting

As technology evolves, legacy systems become increasingly difficult and expensive to maintain. Oleen Pinnacle provides a cost-effective solution to this problem with our system sunset services. We can take over the hosting and maintenance of systems scheduled for termination, ensuring that the data remains secure and accessible until the system can be fully replaced.

Technical Capabilities

Reporting Tools

  • Business Objects
  • Cognos Impromptu, PowerPlay, BI Suite, Quiz
  • Crystal Reports
  • MS Access
  • MS Reports
  • SUPRTOOL

Data Integration Tools

  • Informatica
  • Mercator
  • Microsoft BizTalk
  • SeeBeyond
  • Sybase PaperFree

Languages

  • C, C++
  • ASP/VB/C#.NET
  • COBOL
  • HTML
  • Java
  • M
  • Pick
  • PL/SQL
  • SAS SQL
  • Transact SQL
  • Visual Basic

Server Management

  • Database Platforms
    • Cache
    • IBM DB2
    • Microsoft SQL Server
    • Oracle
    • Sybase
    • TURBO Image
    • Universe
    • UniData
  • OS Platforms
    • AIX/UNIX/HPUX
    • Windows Server
    • HP MPE/ix
    • Linux