When it is time to make important decisions — regarding technology, systems, strategy, personnel or facilities — Oleen Pinnacle’s decades of payer and healthcare industry experience can provide critical backup to your internal expertise. We offer a variety of management consulting services to assist your organization with problem solving, business process improvement, change management and other challenges. Our services include:

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    IT & Operational Assessments

    Conducted by senior-level consultants, Oleen Pinnacle's IT and operational assessments include a comprehensive review of budgets, organization and staff, technical architecture, application portfolio, current projects, governance, and competitor analysis. We identify areas of potential concern, offer advice on ways to improve, and provide you with a descriptive and prescriptive roadmap to help you reach your goals.
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    Strategic Advisory

    Oleen Pinnacle provides strategic advisory services to help health plans support value payment models and move to managed risk contracting. We can help you develop a corporate-wide strategy to leverage your data, manage effective collaborative care and proactively engage your members for healthier outcomes and lower delivery costs.
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    Interim & On Demand CIO

    When a mission-critical project or business transition requires nothing but the best IT management, let Oleen Pinnacle augment your staff with an interim CIO or technology manager. Smaller organizations can benefit from our "On Demand" services to leverage our expertise at a fraction of the cost of a full-time resource. Our team has a proven track record in advanced enterprise IT management, network development, application management, facilities improvement and other key disciplines.
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    Alternative Reimbursement Models

    Oleen Pinnacle has a vast amount of experience in the business and practice of healthcare. Clients look to us for trusted guidance as payments shift toward value-based models. Give us a call today to see how we can help you with evaluating and transitioning to alternative reimbursement models such as ACO and PCMH.
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    ICD-10/11

    Partner with Oleen Pinnacle and achieve compliance. We provide services designed to prepare you to leverage the ICD-10/11 mandate and minimize your exposure and operational risks. Our services include comprehensive assessments, planning, and system remediation and optimization.
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    HIPAA Privacy & Security

    Oleen Pinnacle can help make certain that you have the proper technology controls, processes and policies in place to protect your organization from HIPAA penalties and potential civil and criminal liabilities.
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    Private & Public Benefit Exchanges

    Leveraging our technical and operational experience with Exchanges nationwide, Oleen Pinnacle can help you get connected and succeed with public and private benefit exchanges.
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    Testing & Data Entry Automation

    We have partnered with Network Automation to offer Health Plans a solution for quickly implementing and realizing value from the AutoMate 9 tool! Automate 9 can be used to gain configuration efficiencies when maintaining your core claims & administration system environment.
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    Quality Improvement

    Whether you are a payer organization or a healthcare provider, Oleen Pinnacle can assist you with IT-enabled, integrated quality measurement and improvement. We help clients to identify and capture the appropriate quality and cost metrics, as well as analyze and implement improvement initiatives to affect cultural change in your organization.
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    Recruitment Strategy

    Oleen Pinnacle offers consulting services to assist your human resources in developing a winning recruitment and workforce strategy to meet your business goals.
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    RFP Development & Response Management

    Our consultants are experts in all aspects of public and private RFP processes. Whether you are the issuer seeking a technology vendor or responding to a multi-million dollar government RFP, Oleen Pinnacle’s proven experience can help you manage the process and provide you with a competitive advantage.